Residential Care
Residential Care
Residential Aged Care
Residential Care
If you or a family member are finding some of life’s daily tasks a little more difficult to manage than usual, then it might be time to consider moving to a place where there is support and companionship on hand at all times.
Whether for you or your loved one, our residential aged care homes provide quality care and support, stimulating activities, continued community involvement and top class facilities.
Orana Gardens Ltd operates a residential aged care facility in the central west of New South Wales:
- Orana Gardens is located on Windsor Parade in east Dubbo with 125 beds (including respite and dementia specific)
At Orana Gardens we encourage and facilitate an environment of respect and dignity for our residents, staff, volunteers and all those associated with the organisation.
We work towards providing “seamless” transitions for our residents throughout each phase of their stay with us. Our goal is to provide services for each individual to promote optimum quality of life. You can explore the facilities and apply online or phone 02 6841 4100 to speak to Sarah our Admission and Engagement Coordinator about your options.
Accessing Care
To ensure you or your loved one is eligible to access care, please see below some steps to follow.
Aged Care Client Record
Ensure that you have an Aged Care Client Record that is current (post July 2014), and approval does not lapse. Please also ensure it is ticked for Residential Aged Care. If it does not meet these requirements please follow up with your local Aged Care Access Centre on 1800 942 433. They will assist you in either arranging an assessment or updating your current record.
Combined Asset & Income Assessment
Complete a Combined Asset & Income Assessment and send it through to Centrelink, the address details are provided on the back of the booklet. Please also retain a copy for your records. I recommend completing this as soon as possible, as it can sometimes take up to eight weeks to receive a reply. More information regarding Accommodation Fees and Charges can be found in the Fees and Charges section of the website. If you do not understand any of the information regarding finance, our CFO is available to assist you in understanding the options. We recommend seeking financial advice from a Financial Adviser that specialises in aged care.
Contact
Contact Sarah our Admission and Engagement Coordinator on 0438 292 097 to arrange a time to go through the process, view the facilities and discuss an application.
Visitation at our residential care home
As COVID-19 cases continue to affect the community, Orana Gardens is following the advice of NSW Health and taking precautionary measures to keep your loved ones safe. This includes screening visitors upon entry.
For updated information on visitation in residential aged care homes, visit Advice to residential aged care facilities – COVID-19 (Coronavirus) (nsw.gov.au).
Visitors
Residents are permitted to have two fully vaccinated visitors aged 12 years and over, plus two children aged under 12 years per day.
- Visitors are strongly encouraged to get a COVID and Seasonal Influenza vaccine if they are eligible for one, and to have a negative Rapid Antigen Testing (RAT) prior to each visit
- Up to 2 children under 12 years are permitted to visit provided they are accompanied by an adult.
- All visitors must wear a surgical mask over their nose and mouth while visiting indoors. For reasons when masks can be removed please see Additional Advice – Mandatory mask wearing.
- Wherever possible, the visit should be in an outdoor area. Visits should not be in any inside communal areas.
- Please do not attend the home if you have even the most mildest of symptoms.
- People who are providing a service to the resident (including a health or other professional service) are not counted as a visitor.
- Partners in Care and visits to residents in palliative care are at the discretion of the Facility Manager or CEO.
Read the Fact Sheet for visiting our residential care homes if you have further questions.
Retirement Living
We encourage all retirement living residents to be aware of the risks of COVID-19. We also work closely with them to ensure they understand and cooperate with our COVID-19 Prevention and Management Procedures and that of NSW Health.
Admission/Entry Forms
Click any of the forms below to download.
- Letter for Application
- Application For Admission Form
- Entry and Exit criteria
- 7 – Doctors Forms – complete
- DRS Contacts
- Resident Privacy Agreement
- Request for Laundry Labels
- Food Safety Agreement
- Continence Screening Form
- Dietary assessment
- DD Service agreement
- DD request form
- Flu Vaccination Form
- About me Assesment
- Charter of Aged Care Rights
- Income Asset Assessment Information Booklet
- Income Asset Assessment Application
Orana Gardens Residential Aged Care
We are located off of Windsor Parade.
Our main entrance (John Whittle House: Hi-Care Area) has two large “Reception” signs at the front of the building.
The Lodge (Low- Care Area) is located off of Windsor Parade and the corner of Coronation Drive.